Retail Purchases:  We do not accept returns or exchanges.  Please read all listing descriptions carefully before making a purchase. 

All issues will be handled on a case by case basis. In the event that a courtesy is extended to the customer by performing any kind of refund, a 10% processing fee will be retained by Sewful Therapy to cover transactional fees and other losses. 

Shipping charges are non-refundable.

If we've made a mistake with your order please send a photo of your items with your signed invoice to sewful.therapy@gmail.com.  If you have received a flawed/damaged item please send a photo of your item & your shipping package with your signed invoice to sewful.therapy@gmail.com.  All inquiries must be emailed within 7 days of delivery and we will work with you to resolve any issues.

Retail Order Cancelations:  In the event that an order is canceled by the buyer before it is shipped, a 10% processing fee will be retained by Sewful Therapy to cover transactional fees and other losses.

All sale items are FINAL sale.